• Synapse@lemmy.world
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    7 days ago

    Got my parents a new computer for Christmas. I didn’t feel like acting as their 24/7 tech support so I let it with the Windows 11 that it came with. Yesterday they couldn’t get their webcam and microphone to work at all for our weekly family videocall. We ended up having the videocall on Signal. I believe they would face less troubles with Debian at this point.

  • HStone32@lemmy.world
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    8 days ago

    Solution: install windows for them, but complain and evangelize at every opportunity. You’ll be so insufferable they’ll never ask you again.

  • Coreidan@lemmy.world
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    8 days ago

    If you’re incapable of figuring out how to install Windows then you’re probably incapable of most things in life.

      • Coreidan@lemmy.world
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        8 days ago

        Just saying that it’s brain dead easy to install. You don’t need any technical skill at all.

        There are no tricks. Just mouse through a couple of prompts and it’s done.

        I’ve installed Linux just as many times as windows and these days Linux is more complicated to set up and install than windows.

        Like I get it. Yall have a deep bias for Linux but Jesus Christ can you at least be accurate?

        • henfredemars@infosec.pub
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          8 days ago

          I find you still have to fuss with partitions. There isn’t a simple wipe everything and install option. You have to manually select the partitions on the disk, delete them and create a new one which somehow triggers it to create several partitions.

          There is an upgrade option.

          And then they tell you they don’t want a Microsoft account and you have to look up what’s the current hack to get around that if possible.

          • boonhet@lemm.ee
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            8 days ago

            You had it right until the “create a new one” bit.

            You can choose empty space instead of a partition and the setup will create the partitions for you. I mean even if you were to choose a partition, I believe it’ll delete it and create new ones because it needs more than just one partition. So on a clean disk, you can pretty much just hit next at that bit.

            • Shanmugha@lemmy.world
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              8 days ago

              Lolwat. Last time I installed windows it literally created 3 partitions exactly when I told it “this clean disk - here ya go”

              • boonhet@lemm.ee
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                8 days ago

                That’s exactly what I said, it creates its own partitions if you make free space or already have a clean disk. No need to manually make a partition.

                • Shanmugha@lemmy.world
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                  7 days ago

                  Aand why the hell does it do that? And why the hell count is more than one? And while we are at it, what is so deadly and frightening with Linux installer creating a partition?

        • Affidavit@lemm.ee
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          8 days ago

          Jesus Christ can you at least be accurate?

          Speaking of accuracy, your comment seems to identify the wrong issue. Navigating the install menus in a non-Arch linux distro is pretty much analogous to Windows. The biggest difference is that Linux distros don’t have 3-4 pages where they sneakily try to include privacy-breaching clauses during the installation.

          The real issue is starting the installation in the first place. Windows is easy, because hardware manufacturer’s have en masse bent over to willingly present themselves to Microsoft, Linux doesn’t have this advantage and users must figure out how to get around the 7,000 different Secure Boot UEFI configurations before they can even start the installation process.

        • quack@lemmy.zip
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          8 days ago

          You are vastly overestimating the technical ability of the average computer user. I don’t even mean that in an elitist/disparaging way, they just don’t care about this stuff because they don’t need to.

    • boreengreen@lemm.ee
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      8 days ago

      Most people would rather go to the store and get a new computer, than go to a webpage and download an iso. They can figure it out. They are just lazy and have little motivation to try it. They also want what they already know, with as little change as possible.

    • Ziglin (it/they)@lemmy.world
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      8 days ago

      I think without instructions most people would need help due to not knowing what a partition is. So depending on your interpretation of incapable this seems like a huge exaggeration. The Linux installers with GUIs I’ve seen at least explained how to set them up.

    • Possibly linux@lemmy.zip
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      8 days ago

      Don’t actually do this as it is problematic. You should respect there wishes instead of trying to force Linux apron them. They don’t really need to know that Linux exists at all.

      The other issue is that you instantly become the sole source of tech support.

        • Possibly linux@lemmy.zip
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          7 days ago

          Yeah we are very different. I do IT for a living so I’m not exactly excited to do tech support outside of work.

          If it works for everyone i involved that’s great but the problem with Linux is that there are far fewer people who use it which means that suddenly I’m the central point of support. I want something totally hands off for me which means something friends and family know and can help with.

          • Evil_Shrubbery@lemm.ee
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            7 days ago

            Since I’ve installed openSUSE Tumbleweed to everyone about 5 years ago I’ve actually done literally 0 tech support on that front so I’m superbly happy about that.

            With Windows (albeit 7) there was always shit going wrong (not to mention XP before that which I basically regularly reinstalled). With various distros (Ubuntu & Debian mostly, but others too) there were frequent fuckeries of various flavours when upgrading.

            • Possibly linux@lemmy.zip
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              7 days ago

              I’m not totally against Linux. I just think that people here are so evangelical about Linux that they start installing it everywhere even when it isn’t a great fit. People don’t like change and installing Linux on there machine is a great way to piss people off.

              Honestly I think iPads are the best for those who want a simple experience. The alternative to that is Android tablets.

              • Evil_Shrubbery@lemm.ee
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                7 days ago

                People don’t say “install Windows”, they just want their PC to work. And if that PC isn’t for Adobe or kernel-level intrusive anti-cheat money-sucking games, there is no difference (except the spying).

                Also the amount of maintenance with Windows after each update isn’t small (software like Shut Up Windows helps with regedits tho).

                And most people don’t know what their OS even is.

                But no, I’m not giving an iPad to people that want Windows :P.

          • pogmommy@lemmy.ml
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            7 days ago

            I’ve worked in IT my whole career and if someone wants me yo install Linux on their machine, or has questions about bash scripting, I’m dropping whatever I’m doing to help them.

            How else are my friends and family supposed to teach each other it nobody teaches them? Not everyone was as lucky as I was to be encouraged to pursue tech, that doesn’t mean they don’t deserve the same privacy and options that I benefit from.

            • Possibly linux@lemmy.zip
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              7 days ago

              I’m down helping once and I often will point people in the right direction

              The problem is that help isn’t needed once. It can turn into a full time job very quickly if you don’t draw the line.

    • dzsimbo@lemm.ee
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      8 days ago

      As a fresh convert not having my .exes work would be sus. But with MS locking more and more stuff in their app store, we’re not too far from a full-on windows troll distro.

      • cley_faye@lemmy.world
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        7 days ago

        It will obviously look different, but with binfmt, wine, and a sane initial setup, you could get a lot of .exe works from a click in the UI (or the CLI, after all, CLI apps exists on windows too).

  • Possibly linux@lemmy.zip
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    8 days ago

    I wouldn’t provide tech support unless you have a very good reason. You also want Windows as that’s what everyone knows. Stick to the beaten path when you can unless you have a very good reason to stray.